§ 1060-350. SUBSCRIBER PROTECTION  


Latest version.
  • (a)

    Discriminatory practices prohibited. The Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, programmers, or others on the basis of race, color, religion, national origin, sex, or age. The Grantee shall strictly adhere to the equal employment opportunity requirements of federal, state, or local governments and shall comply with all applicable laws and executive and administrative orders relating to non-discrimination.

    (b)

    Privacy. The Grantee shall maintain constant vigilance with regard to possible abuses of the privacy or constitutional rights of any subscriber, programmer, or citizen resulting from any device, signal, or service associated with the system. The Grantee shall not utilize any capability of the system for acquisition of information not a normal part of a Grantor-approved service.

    (c)

    Permission of the property owner required. No equipment owned by the Grantee shall be installed by the Grantee without first securing the written permission of the owner of any premises involved. If such permission is later revoked, the Grantee upon request of owner shall remove forthwith any of its equipment which is both visible and movable.

    (d)

    Sale of subscriber lists. Grantee shall comply with all requirements of state and federal laws in the sale of subscriber lists, including but not limited to the requirements to delete a subscriber from the lists sold upon the subscriber's request.

    (e)

    Unlawful monitoring and tapping prohibited. Neither the Grantee, nor any other person, agency, or entity, shall unlawfully tap, or arrange for the tapping, of any cable, line, signal device, signal or subscriber outlet or receiver for any purpose whatsoever, except to monitor compliance with FCC standards and for the purpose of determining any unlawful act in violation of Section 1060-400 of this chapter or any state or federal law, regulation, or court order. Monitoring and tapping shall not include the receipt and/or processing of signals and/or information as a normal and necessary aspect or requirement of a service approved by Grantor.